IDEO, the award-winning design consultancy with success across multiple industries has created a design process kit free for download.
They’ve called it a Human Centered Design Toolkit and it’s aimed at NGO’s and social enterprise, and it’s developed with the Bill and Melinda Gates Foundation.
They’re arguably the world’s experts in this having worked on design projects in energy, health, education and more recently developed the wonderfully simple kickstart pump which has helped farmers irrigate their land and earn around $37M per year.
The toolkit consists of five guides; introduction, hear, field, create, deliver. Because there can be language barriers making the field research phase the kit includes some visual aspirational cards to ease the discussion. The cards feature images of everything from farming to cities, from money to cowpats; some are shown at left.
The design kit is brilliantly simple, each guide is well set out, with tips on running brainstorm sessions, collecting the ideas and developing them into practical solutions. It helps field workers find solutions that will fit the local situation and economy in developing countries.
But the lessons and process can be applied more widely, and the guides themselves offer inspiration.